Refund and Return

Our refund and return policy takes 3 days. If more than 3 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging.

We need a receipt or proof of purchase to complete your return.

Any items returned more than 3 days after delivery

refunds

Once your return is received and inspected, we will send you an email acknowledging that we have received your returned item. We will also notify you if your refund has been approved or denied.

If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain period of time.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company; It may take some time for your refund to be officially issued.

Then contact your bank. There is usually some processing time before the refund is issued.

If you have done all this and still have not received your refund, please contact us at (info@hmaks.com).

We only replace items if they are defective or damaged. If you need to replace it with the same product, email us (info@hmaks.com).

If the item was not marked as a gift when purchased, or if the gift giver sent the order to them to give to you at a later time, we will send a refund to the gift giver and they will notify you about your refund.

Shipping refunds

To return your product, you must mail your product to the following address: {physical address}.

You will be responsible for paying your own shipping costs when you return your product. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Depending on where you live, the time it takes for your replacement product to arrive may vary.

If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the product you return.

Need help?

For your questions about returns and refunds, contact us at (info@hmaks.com).